AI lead response for your website inquiries.
See what happens when someone fills in your form: a first email reply in your voice, from your address.
Request a callback
Re: Water coming through the back bedroom ceiling
Hi John,
Sorry to hear that. The storm last night has kept us busy, so you are not the only one.
A damp stain that size usually means a lifted shingle or the flashing has gone, and it is worth getting someone up there before it soaks into the joists.
I can have someone with you Thursday morning, or Friday any time after one. Would either of those work?
We will take a look and tell you what we find before we do anything.
Dave
(512) 555 0180
Who is this lead response service for?
Kata sets this up for service businesses. Start here if form inquiries arrive, but the first useful email reply is often late. Your rules shape the reply. Your team takes over when a person is needed.
Want to find that gap first? Use our lead follow-up worksheet in your own tools.
What we check before setup.
The rules: work you take, details to ask for, times you can offer, and who takes over an unclear request.
The reply: review an example from your form before launch. Does it answer the request and give a next step? A receipt or team alert serves a different purpose.
Six steps. That is the whole thing.
Nothing here is hidden from you. This is all of it, in order.
The form sits on your own website
Your domain, your branding. It replaces the contact form you already have, or sits next to it.
Someone fills it in at nine at night
It does not matter when. The system does not close and does not sleep.
It reads what they wrote and checks your rules
You set the rules up front. What counts as a real job, who you want to hear from, who you do not.
It waits about half a minute
On purpose. An answer that lands in one second reads like a machine. Half a minute reads like a busy person who cares.
It replies in your words, from your address
Not ours. The reply repeats back what they actually said, and offers a real person and a real time.
Your team gets told, and can step in
Change the answer, cancel the meeting, take over. Nothing about the inquiry is kept on our side.
It knows which people not to answer.
Some inquiries should never get a booking. Someone who is already working with somebody else. A job you do not take. A question you are not allowed to answer.
You set those rules up front and it follows them. When it is not sure, it stops and comes to get you. It never promises something you cannot do.
Keep your phones. Keep your team. Keep your software.
One thing gets added to your website. Everything else stays exactly where it is.
Nothing for anyone on your team to learn. No new logins and no new screens to check.
It sends from your address and lands in your inbox. We keep nothing on our side.
See it on your own website before anything is set up.
Send me the address of your site. I will show you exactly what it would do with your next inquiry, written in your words. You get to read the real reply, not sit through a slide deck.
Questions people ask
How is this different from a form auto-reply?
A standard receipt confirms that the form arrived. This first email addresses the request, using the rules and wording you agree with us.
Your team takes over the next part of the conversation.
How do I know it will sound like us?
You write the words, or you hand us what you already send and we match it. Every reply goes out in your voice, from your address.
You see all of it before a single one is sent.
What do you need from me?
Two things. The address of your website, and your rules about who should get an answer and who should not.
We handle the rest of it.
How long does it take?
It goes live inside a week.
What happens when it gets one wrong?
It is built to stop rather than guess. When someone says something it does not understand, it holds the reply and tells your team instead of making something up.
You can change any answer it writes, and cancel any meeting it books.
Do I have to change how I work?
No. Your phones, your team and your software all stay exactly as they are.
One thing gets added to your website. That is the only change.
Tell me where your form is.
Send the address of your website and I will come back to you myself, not a sales team. If it turns out this is not a fit for you, I will say so.